Return Policy
Returns
Please be attention that any items purchased on the 8fans.org website can be returned unused up to 30 days from the date of purchase. We do not accept returns for custom waders, dirty, damaged or worn products, or undergarments that have been removed from their original packaging. If received in any of these conditions, item(s) will be returned. Please include all original tags and packaging.
If you purchased the item at one of our authorized dealers, please contact that dealer to process the return.
To process a return for an item that was purchased on 8fans.org, please send us an email at support@8fans.org. Include a description of the problem and reference your order number in the email. We will try our best to help you.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@8fans.org
Shipping
To return your product, you should send us an email at support@8fans.org for further information.
If your item is eligible for return, kindly send it to the following address:
Address: 7975 E Harvard Ave. STE D, Denver, CO 80231,
Phone： 657-999-8885
Contact person： Rock
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.